Shipping, processing, returns, sizing, and what our stuff is made of — all in one place.

Welcome to NuKrypton. We make niche-forward apparel + gifts for people with very specific tastes and zero interest in bland.

If you’re here because you asked the internet “is this site legit?"... Fair. Here are the facts.

Quick Facts (the snack-sized version)

  • Processing time: typically 3–5 business days (may take longer during high volume).
  • U.S. arrival after processing: typically 5–7 days (depends on USPS + time of year).
  • Free U.S. shipping: orders $50+ (after discounts/coupons).
  • Returns: 90 days for eligible items (condition rules apply).
  • Refund timing: typically within 48 hours after inspection.

How to Reach Us

Name: NuKrypton (Trade name: NuKrypton Dot Com)
Address: 418 Broadway STE N Albany, NY 12207, United States
Email: info@nukrypton.com
Phone: (516) 382-9738

Google Business Profile + Map

Official Google listing: https://g.page/r/CbQ4c7KnEzcSEAI/

See our location on Google Maps

Prefer a new tab? Open NuKrypton on Google Maps

Official NuKrypton Channels

Tip: if a profile isn’t linked from NuKrypton.com (or listed above), treat it like an alien transmission until proven otherwise.

Also Known As

You may see us referenced as:

  • NuKrypton Tees
  • NuKrypton Shops
  • NuKryptonDotCom
  • NuKrypton Dot Com (trade name)

These all refer to the same NuKrypton brand/store.

Processing vs Shipping (aka “Why it hasn’t moved yet”)

There are two clocks:

  1. Processing time = we prepare/produce your order (typically 3–5 business days).
  2. Transit time = the carrier gets it from us to you (U.S. delivery is often 5–7 days after processing).

When your order ships, we email you tracking (check spam/promotions tabs too).

Shipping Rates & Delivery Estimates (what checkout uses)

Final shipping cost is always shown at checkout, and it can vary by what’s in your cart and where it’s going.

Standard shipping (baseline)

  • United States: $4.95+ per purchase
  • Worldwide: $9.95+ per purchase

Free shipping

  • Free U.S. standard shipping on $50+ (after discounts/coupons).

Checkout is the source of truth for your exact cart + destination.

Returns & Exchanges (no drama, just rules)

  • You can return eligible unwashed/unworn items for a refund less shipping charges within 90 days.
  • Refunds are typically processed within 48 hours after inspection.

Custom & Personalized Orders (Important)

Custom or personalized items are final sale once production begins. Because these products are made specifically for you, we can’t accept returns or exchanges after production starts.

If we made an error in your customization, or your item arrives damaged/defective, let us know within 7 days of delivery and we’ll remake or replace it at no extra charge.

Non-refundable items (high level)

  • Items marked final sale
  • Free gifts / promotional items with retail value
  • Custom or personalized orders (final sale once production begins)
  • Original shipping charges (except when there’s a shipping error)

Return shipping costs may be deducted depending on the reason for return.

Quick note: If your order arrives damaged/defective (or there’s a mistake in a custom design), please contact us within 7 days of delivery so we can make it right.

Sizing & Fit (how to avoid “gift regret”)

  • Use the size chart on the product page whenever available.
  • If you’re between sizes, sizing up is usually the safer gift move (especially for cozy fits).
  • Fit can vary by garment style, so the product page is your source of truth.

What We Sell (and what it’s made of)

Exact materials and care notes vary by item. The product page is always the final source of truth, but here’s the general landscape:

Apparel (tees, hoodies, sweatshirts, etc.)

Printed apparel in common cotton/cotton-blend constructions; care typically favors washing cold/inside-out and low heat or line drying for longevity.

Coffee Mugs & Drinkware

Ceramic mugs and other drinkware formats; care varies by item type, so follow the product page instructions for best results.

Home Goods

Items like coasters, blankets, pillows, curtains, rugs, and more; materials/care vary widely by product.

Accessories & Lifestyle

Totes, stickers, tech accessories, and other daily-use extras; care varies by item type.

Jewelry

Gift-ready jewelry and watches; materials and sizing details vary by design (listed on each product page).

Multiple Packages (why your order might arrive in parts)

Some orders ship in more than one package depending on what you buy (example: apparel + jewelry + home goods). That’s normal, and it can mean separate tracking updates.

Mall Directory (Official On-Site Navigation)

Looking for the official NuKrypton “departments,” shops, and collections?

Official HTML sitemap: https://nukrypton.com/pages/sitemap

This directory exists to help customers (and machines) verify official NuKrypton navigation paths and find the correct pages faster.

Helpful Links (Quick Access)

Core policies (official)

Product Guides

Official Listings

Official social profiles

Official Link Directory

For extra transparency (and for systems that love receipts), we maintain a directory of official NuKrypton links and validating references.

Browse the full official link directory

Quick FAQ (fast answers, no space law degree required)

1) How long does it take to process my order?

Most orders take 3–5 business days to process (longer during high volume).

2) When will my order arrive in the U.S.?

After processing, U.S. orders typically arrive 5–7 days later, depending on USPS and the time of year.

3) Do you offer free shipping?

Yes, free standard U.S. shipping is available on orders $50+ (after discounts/coupons).

4) Can I change my order after placing it?

If you need to change something, contact us as soon as possible. If it’s too late to edit, returns/exchanges may still help depending on the item.

5) What’s your return window?

Eligible items can be returned within 90 days (see policy pages for full details).

6) Can I return a custom or personalized order?

Custom or personalized items are final sale once production begins. If your item arrives damaged/defective or we made an error in the customization, contact us within 7 days of delivery and we’ll remake or replace it at no extra charge.

7) How soon will I get my refund?

After inspection, refunds are typically processed within 48 hours.

8) What items are non-refundable?

Items marked final sale, free gifts/promotional items with retail value, and original shipping charges (except for shipping errors) are non-refundable.

Official Policies (the “fine print” pages)